Privacy Policy

1. Scope

This Privacy Policy applies solely to information collected through text-ready.com in connection with our Twilio A2P 10DLC compliance package service for US-based SMS campaigns.

2. Information We Collect

We collect only the information necessary to provide our service:

• Name — your first name, collected during the compliance questionnaire
• Email address — used to deliver your completed compliance packet
• Business information — business name, industry, and SMS use case, collected to generate your customized compliance materials
• Payment information — processed securely through Stripe. TextReady does not store, see, or have access to your credit card number or billing details
• Usage data — standard web server logs including IP address, browser type, and pages visited, collected automatically

3. How We Use Your Information

We use the information we collect solely to:

• Generate and deliver your compliance packet
• Send your completed materials to your email address
• Respond to support requests sent to support@text-ready.com
• Maintain and improve our service

We do not use your information for any other purpose.

4. We Do Not Sell Your Information

TextReady does not sell, rent, trade, or otherwise transfer your personal information to any third party for marketing or commercial purposes. Period.

5. Cookies

Our website uses cookies to provide basic functionality and improve your experience. Cookies are small text files stored on your device by your browser.

We use the following types of cookies:

• Essential cookies — required for the website to function. These cannot be disabled.
• Analytics cookies — help us understand how visitors use our site so we can improve it. No personally identifiable information is collected through analytics.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of the website.

6. Third-Party Services

We use the following third-party services to operate our business:

• Stripe — payment processing. Your payment information is handled entirely by Stripe and is subject to Stripe's Privacy Policy. We never see or store your card details.
• Twilio — our service generates materials for use with Twilio's platform. Information you provide about your SMS use case is used solely to generate your compliance packet and is not shared with Twilio by us.
• SiteGround — web hosting. Your data is stored on servers managed by SiteGround and is subject to their data protection policies.

We do not share your personal information with any of these providers beyond what is necessary to deliver our service.

7. Data Retention

We retain your information only as long as necessary to deliver your service and maintain reasonable business records. Email addresses and business information are retained for a period of 12 months following your purchase, after which they are deleted from our systems.

8. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Your compliance packet is delivered via email and hosted at a unique URL accessible only to those with the link.

No method of transmission over the internet is 100% secure. While we take data security seriously, we cannot guarantee absolute security.

9. Children's Privacy

Our service is intended for business use by adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information through our site, contact us at support@text-ready.com and we will delete it promptly.

10. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of any communications from us

To exercise any of these rights, contact us at support@text-ready.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website or services following any update constitutes acceptance of the revised policy.

12. Contact

If you have any questions about this Privacy Policy, contact us at:

TextReady
Email: support@text-ready.com
Website: text-ready.com